Student's Satisfaction of Educational Facilities and Services in Faculty of Paramedics at Kermanshah University of Medical Sciences in 2011-2012

AUTHORS

Zainab Hormozi Moghadam 1 , Shokouh Sadeghi 2 , Behzad Teimouri 3 , * , Amir Hoseein Hashemian 4

1 Student Research Committee, School of Paramedics, Kermanshah University of Medical Sciences, Kermanshah, Iran

2 Dept. of Radiology, School of Paramedics, Kermanshah University of Medical Sciences, Kermanshah, Iran

3 Dept. of Operation Room, School of Paramedics, Kermanshah University of Medical Sciences, Kermanshah

4 Dept. of Biostatistics, School of Public Health, Kermanshah University of Medical Sciences, Kermanshah, Iran

How to Cite: Hormozi Moghadam Z , Sadeghi S , Teimouri B , Hashemian A H . Student's Satisfaction of Educational Facilities and Services in Faculty of Paramedics at Kermanshah University of Medical Sciences in 2011-2012, Educ Res Med Sci. 2013 ; 2(1):e77208.

ARTICLE INFORMATION

Educational Research in Medical Sciences: 2 (1); e77208
Published Online: August 19, 2013
Article Type: In Brief
Received: August 22, 2012
Accepted: January 28, 2013
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Abstract

Providing desirable services to students and meeting their satisfaction have always been taken into account by the authorities and personnel in higher education. The purpose of the present study was to determine the student's satisfaction of the services provided in School of Paramedics at Kermanshah University of Medical Sciences (SPKUMS). This research was a descriptive-analytical cross-sectional study in which 349 students from different majors participated in 2011-2012. The instrument of data collection was a questionnaire by which the student's satisfaction for 4 domains including library, educational facilities (clinical skills center, laboratory, audio-visual), internet access, and educational counseling were investigated. Data were analyzed by SPSS 16 software using chi-square test. The mean age of the students was 21±2 that included 15.5% Associate degree students and 84.5% Bachelor degree students. Total student's satisfaction in the four domains was 55.3% low, 41% average, and 3.7% high. There was a significant difference between student's total satisfaction and their academic years (p<0.001), major (p=0.001), and academic level (p=0.015). None of the domains obtained a high score regarding the student's satisfaction level.

© 2013, Educational Research in Medical Sciences. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/) which permits copy and redistribute the material just in noncommercial usages, provided the original work is properly cited.

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