Evaluation of success rate hospital information system project, using gap analysis model in Shahid Mohammadi hospital, Bandar Abbas, Iran

Introduction: Every project of information systems is to develop by four main stages of
analysis; design, implementation and evaluation. This study was addressed to determine the
current and desired status of benefits achieved in hospital information system and evaluate
the success rate of hospital information system project in Shahid Mohammadi hospital,
Bandar Abbas, Iran.
Methods: This cross - sectional study was done in 2012. The target population of this
research was all managers and experts involved in implementing hospital information
system, in Shahid Mohammadi hospital. A questionnaire with confirmed validity and
reliability was used to collect the data. Wilcox on test was used for statistical analysis, using
SPSS software and the gap between current and desired situation was determined, using gap
analysis model.
Results: The results show that use of hospital information system tends to realize the
clinical benefits (55.52%), management benefits (56.72%) and the financial benefits
(60.67%) in current status. The least gap of the expected status is related to financial
(23.79%), clinical (26.17%) and managerial (26.91%) aspects.
Conclusion: According to the results, in management m an administrative dashboard in
hospital information system can be produced to reduce the gaps in management and have
quick access to clinical and para-clinical data. To escalate financial benefits and resuce
insurance payment problems, hospital balance reports is suggested.