The Acceptance of Mobile Health Services by Physicians: The Case of Iran


Y Mehdipour 1 , S Ebrahimi 2 , * , M Khammarnia 1 , J Alipour 1 , A Karimi 1

1 Health Information Technology Department, Zahedan University of Medical Sciences, Zahedan, Iran

2 health informaion technology, Zahedan University of Medical Sciences, Zahedan, Iran

How to Cite: Mehdipour Y, Ebrahimi S, Khammarnia M, Alipour J, Karimi A. The Acceptance of Mobile Health Services by Physicians: The Case of Iran, Shiraz E-Med J. 2018 ; 19(Suppl):e66316. doi: 10.5812/semj.66316.


Shiraz E-Medical Journal: 19 (Suppl); e66316
Published Online: February 23, 2017
Article Type: Abstract
Received: January 15, 2018
Accepted: January 01, 2017



Introduction: According to the report released by the world health organization (WHO), application of mobile health and wireless
technologies for supporting and achieving the objectives of health industry have changed the image of health care service
delivery in the world. The present study aims at determining the level of physicians’ familiarity with this very technology and
investigating the factors affecting the mobile health adoption from the physicians’ point of view.

Methods: This cross-sectional study is applied from the perspective of purpose and descriptive from that of the research type. This study was done in Zahedan University of Medical Sciences in 2016. The statistical population of the study includes all physicians working in 5 university teaching hospitals (n = 150). A researcher-made questionnaire, prepared based on the variables of TAM2 and TAM3 models, was used for data collection and hypothesis testing. The reliability of the given questionnaire was confirmed with the correlation coefficient of 0.8. Moreover, SmartPLS 3.2 and SPSS software were used to analyze data.

Results: Most respondents (112, i.e. 74.4%) of the study were female and 84 individuals (56%) were less than 30 years old. All the respondents used Smartphones. The score of perceived usefulness, behavioral intention, perceived enjoyment, subjective norm, perceived ease of use, image, volunteering, and objective usability constructs were higher than average baseline, representing the acceptance of mobile phone by them. The relations of all constructs with one another towards the attitudinal and behavioral objectives of the mobile health services acceptance were significant (P < 0.05). However, the result demonstrability construct failed to have a positive impact on the perceived usefulness (P > 0.05).

Conclusions: The significant factors affecting the mobile phone acceptance by the physicians were identified. The results of this study may provide useful information to the health mangers and policy makers in taking a step toward improving the service quality by using new technologies.


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